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Effective Date: [16.12.2024]
Return and Exchange Policy
Thank you for shopping at Chic Peeps!
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return 1 and exchange policy.
Returns
You may return an item within 30 days of receiving your order if it is:
Unworn and unwashed.
In its original condition, with all tags attached.
In the original packaging.
To initiate a return, please contact our customer service team at chic.peeps.store@gmail.com
Return shipping
You are responsible for the cost of return shipping.
We recommend using a trackable shipping method.
Refunds
Once we receive your returned item and verify that it meets our return policy, we will issue a refund to your original payment method within 10 business days.
Shipping charges are non-refundable, unless the return is due to our error.
Exchanges
To exchange an item, please follow the same return procedure. Once we receive your return, we will ship your new item as soon as possible.
Items that cannot be returned or exchanged
Final sale items
Personalized items
Items that show signs of wear or damage
Please note
Our return policy is subject to change without notice.
For more information, please contact our customer service team.